Download our Patient Leaflets
Download our Referral Forms
Referrals can be sent by email or fax
fax: 07 4401 8017
We will make contact with the family by phone or text on the mobile provided to offer an appointment by telehealth. This would be organised usually with the family at home or at school, however at times and depending on the availability of the referring doctor, we can organise an appointment at your practice.
Telehealth clinics at your GP practice
If this is something that your practice can support, we can schedule fornightly or monthly telehealth sessions at your practice depending on number of patients. We can use Skype, Zoom, Facetime or other video consult software.
Waiting times and bookings
We aim to see all children within 90 days of referral. Our doctors work flexibly to accommodate for this. Families will be contacted by text for appointment and once they confirm we will forward details of appointment at your practice by email or via secure messaging.
Duration of appointments
Initial appointments are usually around 45 minutes. The referring doctor does not have to be present for the whole consultation. We usually allocate 15 minutes at the end of consult to discuss the summary of management plan. Medicare rebates are available for GPs that participate in Telehealth consultation with Specialists. http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/connectinghealthservices-itemlist
At moment we provide outreach to Ayr, Home Hill, Bowen, Whitsunday and Ingham 3-4 times a year, and have weekly Telehealth clinics. Our aim to see each patient at least once face to face, on first or second appointment.
Cost for appointment
All telehealth appointments are bulkbilled. There is an Out of pocket cost for face to face appointments. Please see details: https://www.nqadhas.com/consultfees
Communication with GP
All correspondence with GP is managed through secure messaging via Medical Objects. If you do not subscribe to this please let us know by email firstname.lastname@example.org to arrange alternative source of communication. Please note that our admin support at present is limited to 8 hours a week, we will get to you as soon as it is possible.
Communication with family / Patient Portal
NQADHAS uses award winning electronic patient record Clinic to Cloud. Through Clinic to Cloud patients can access a patient portal where they can make or modify telehealth appointments, check their child's clinical information including letters and reports as well as blood tests and x-rays. Please see the link for further details: https://trust.clinictocloud.com.au/hc/en-us/articles/360000499615-Patient-Portal
Collaboration and Shared Care
With aim to work closely and collaboratively with primary Physicians with closed communication, supporting and sharing the care with family centre approach. The model below illustrates our commitment with our partners to help children and families in Rural and Regional Queensland the best outcomes in development, behaviour and learning
Resources - Health Pathways
The Mackay Health pathways in extremely useful resource in assisting GPs in the management of behavioural and developmental conditions in children. Go to mackay.healthpathways.org.au to register /access.